You're
sitting down to dinner, discussing your day, work, school etc.
The
phone rings. Glances are exchanged -
who's going to get up from their meal and answer it.
You
try and sit tight, but the phone's still ringing and it's not going to stop.
It'll
be a sales call, you think, but then you've got the nagging doubt that it might
be a family member having a crisis, so you put your cutlery down, get up from
the table and shuffle through to find the phone.
'Hello?'
you say into the receiver, and then you get one of the responses you've grown
to despise.
'Mis-sold
PPI? Solar panels? I'm not trying to sell you anything... Is
your PC playing up? Does your Dyson need
a service?'
Now,
I'm a woman of infinite patience - actually that's not true, but I'm married
and have a child, so I'm fairly patient on a good day - but I could actually
scream when faced with these questions.
I don't even own a Dyson!
I've
signed up to the Telephone Preference Service, and I tell the sales people this
- but I swear I can hear them thinking 'I don't care. Meals will get cold, you'll miss bits of your
favourite TV shows, we'll disrupt you in the shower, we'll call you on your mobile,
wherever you are we will ring you because
that's our job.'
But
I can't be rude to them, even though they drive me mad. Because ultimately it is their job. They're trying
to pay their bills, feed their kids etc.
My
coping strategy developed over the years is to stop them as soon as I can in
their script, tell them very politely that I'm not interested, and to thank
them for their call. Genuinely, that's
what I do, and it usually stuns them into silence.
However,
I do feel angry about the companies that make huge profits from bullying elderly
people into charitable giving. When one
of those call me, I can't promise I shall be so polite!
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